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Four Ways to Prepare to Engage

Suffering from shiny-new-social-network syndrome? Here are four ways you can set the foundation for a thriving online community, regardless of what comes next.

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Opportunities to Delight

Sarah Hyde, social media coordinator for Seattle University, writes about a print ad that went viral on social media.

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Using Social Media in a Crisis: A Snapshot

Chris Syme is a former higher education communications associate who now heads her own agency, CKSyme Media Group, based in Bozeman, Montana. The agency specializes in crisis/reputation communications,...

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Frostburg’s Pinterest: The Gift that Keeps on Giving…

Becca Ramspott, writer and social media specialist at Frostburg State University, writes about Frostburg's experiences on Pinterest.

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Twitter Chat Recap: Social Media Teams in Practice

The last #casesmc chat of 2012 was co-moderated by Dinah Winnick, communications manager at the University of Maryland Baltimore County. [View the story “Twitter Chat Recap: Social Media Teams in […]

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My Social Media Support Group (Because, Let’s Face It, I Need One)

Dinah Winnick, communications manager at the University of Maryland, Baltimore County, shares her experiences related to building a community of social media managers.

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